InfoAve Premium Bonus Questions & Answers: Part 19

By | February 28, 2020
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Cloudeight InfoAve Premium Bonus Questions & Answers: Part 19

Each week we receive more questions than we can answer in the newsletter due to space restrictions. We try to answer every question we receive. Unfortunately, we just don’t have room to put all the questions and answers in our weekly Premium newsletter. 

So now, each week, we will put some of the questions and answers we had to leave out of or Cloudeight InfoAve Premium newsletter and post them here and share them with our Cloudeight InfoAve Premium subscribers, our InfoAve Daily subscribers and our website visitors also.

Below are just a few of the questions and answers that we didn’t have room for in this week’s (February 28, 2020 – Issue #855) Cloudeight InfoAve Premium newsletter.

Thanks so much to all of you who sent us your questions last week. Please keep them coming!

Yvonne asks about the Brave browser
Is there anything different about the Internet browser “Brave” in comparison to the others out there? Thanks!

Our answer
Hi Yvonne. Brave is just another Chromium-based browser like the New Edge, Opera, Vivaldi, Chrome, etc. It claims to be more private, by keeping you protected from tracking and by automatically blocking popups and advertisements and so on.

When I tested it, I found it annoying. I liked the Epic browser better. But Epic recently dropped its free private search engine, they said it was too expensive to maintain and if you choose to use it now it will cost you a little bit ($3 a month). You can still use other “safe” search engines with it like DuckDuckGo. That being said, I’m not as keen in Epic as I was when I wrote this article.

I tested Brave and found it so annoying, I uninstalled it after two days, Your opinion may be different, it doesn’t hurt to try new things. Brave is certainly not malware.

If you’re looking for the most private browser of all, then you’ll want to research the Tor Project Browser commonly known as Tor. Read more about The Tor Project and the Tor browser here. 

I hope this answers your questions.

Cheryl wants to know if we offer computer care and repair services for business computers
I was wondering if you offer your computer repair keys for a business computer?

Our answer
Hi Cheryl. We can work on any computer, business or personal. There is no difference in charges for personal vs business computers.

Just visit to learn more about our Cloudeight Direct Computer Care service.

I hope this answers your question. Thanks for asking.

Donna wants CalendarPal back
I purchased CalendarPal many years ago and I loved it. Is it possible to have CalendarPal on my win 10 computer and if so how do I do that? Thank you for all the help you give to so many people. Keep up the great work. A friend and long time user, Donna.

Our answer
Hi Donna. Thanks so much for your kind words, friendship and support!

CalendarPal is now free to use and it works great on Windows 10.

You can download it free from here.

We hope you enjoy it!

Leo has a question about Thunderbird’s calendar
This is about the Thunderbird email program. How do I get my mini calendar back in the right pane when I open Thunderbird? Thank you for all your help in the past.Leo.

Our answer
Hi Leo, and thank you! It’s easy, press the F11 key to show the calendar and press F11 again to hide it.

I hope this helps you.

Jim wants to know if a great deal on MS Office is legitimate
I’m curious about the advertisement for Microsoft Office Professional Plus 2019. It seems like an offer too good to be true. Is it? You guys have been an important part of my 20 years of computer experience and I trust your judgment. Keep it up, PLEASE! Jim

Our answer
Hi Jim. Thanks so much for your long-time support and your kind words.

If it seems something is “too good to be true” it almost always is. Many companies outside of the USA don’t prosecute software and intellectual rights violations as we do in the USA. So often you’ll see pirated copies of Office being sold for unbelievably low prices.
And then there’s the gray area of OEM software. This is when a company, such as a computer manufacturer, purchases a bulk license from Microsoft that allows them to include MS Office on the computers they sell. Sometimes, companies outside the USA buy OEM licenses and use them (illegally) to create and distribute “iffy” copies of MS Office at very low prices.

Let the buyer beware. If you have a pirated copy of MS Office or MS Office OEM version that is not legitimate, it’s your responsibility. Most of the time nothing happens, but why risk it?

You can get MS Office 365 Personal for $6.99/month or $69.99/year from Microsoft. Using the subscription, you will always have the newest, most updated version of MS Office. And it’s all on the up and up. You can learn more about Microsoft Office 365 here.

I hope this helps you, Jim.

Jason’s friend fell for a tech support scam
The Secretary of my Masonic Lodge told the members he contacted a company that he saw an ad for to clean a “virus” out of his computer. They sold him a lifetime plan where they would get into his computer and clean out any virus they found and do this every 3 months for life. It was $699.00.

I told him he not only got ripped off but they probably put a key logger into his computer. Because he just did this a week ago, I told him how to get out of it and told him about Emsisoft. I also just emailed him your latest newsletter to read. Hopefully, he will call me and not only sign up with you but get Emsisoft with you. He may also get a key with you to clean out the program from this other company and look for any key logger that I suspect may be on his computer.

Our answer
Hi Jason. Tell him to contact his credit card company IMMEDIATELY, dispute the charge and put in a fraud report These are scams, and he could buy a new computer (or even TWO) for what he paid them. The credit card company will always take the side of the consumer.

Thanks for recommending us. And if and when he comes our way and we certainly will do all we can to help him.

Terry wants to know if we’d recommend this tip for password protecting a folder
Would you recommend this: 

Is it an easy to break password?

Our answer
Hi Terry. I never understood why anyone would want to password protect a folder. If you have folders you want to protect, password-protect your Windows user account and log out when you’re not using your computer. If you have other people using your computer, then separate create accounts for them.

If you password-protect your Windows user account all you have to do is press Windows Key+ L to lock your computer. Then a password or PIN is required to log back in. That way no one can access any folders.

Sometimes those little “tricks” like password protecting a folder without using any software are just to show that it can be done. But if you don’t trust those who have access to your computer or don’t want people accessing a certain folder, how hard is it to press Windows Key + L whenever you’re not using your computer? Your computer’s locked, and no one can access any files, folders, or anything else on your computer without knowing your PIN or Windows password.

You made it! Thanks for reading the extra questions and answers from Cloudeight InfoAve. 

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