Cloudeight InfoAve Premium – Issue #647 is now available online

By | March 11, 2016
Print Friendly, PDF & Email

Cloudeight InfoAve Premium – Issue #647 – March 11, 2016

Cloudeight InfoAve Premium
Issue #647
Volume 13 Number 22
March 11, 2016

Dear Friends,

Welcome to InfoAve Premium – the best free computer newsletter anywhere. This is InfoAve Premium Issue #647.

We both want to thank you for being a reader and for your support; we appreciate it very much!

If you’ve received this newsletter from a friend or you’re reading this on the Web – why not become a Premium subscriber. It’s free and you can sign up here.

Cloudeight InfoAve

THANK YOU!

Thanks to all of you who voted in our poll this week. It seems most of you like the newsletter as it is, some of you say you’d like the newsletter either way, and some of you would like some of the longer articles shortened with a link to read on the Web. We heard all of you and we’re going to go with a hybrid newsletter. Most of it will be as it always has been, but we’ll summarize or shorten one or two of the longer articles and/or tutorials and put a link in the newsletter to read the rest of the tip on the Web. We feel this will please most of you.

If you haven’t yet voted, the poll is still open and you’re welcome to vote.

Thanks so much, everyone.

Cloudeight InfoAve

Cloudeight Luck O' the Irish Sale
LAST WEEK FOR OUR LUCK O’ THE IRISH SALE.

Cloudeight Direct Season Tickets $99 for one computer – $169 for two computers
Get one full year of unlimited Cloudeight Direct Computer Care for just $99. Regular price is $135. You save $36. Save $30 on 2-computer price. Get more information here.

Cloudeight Direct Windows 10 Pre-install Checkup $29
.
Make sure your Windows 10 upgrade is successful without any unexpected upgrade problems. $29. Get more information here.

THIS IS THE LAST WEEKEND TO BUY Cloudeight Direct Global Computer Care keys
Use your Global Key for ANY Cloudeight Direct Computer Care service. Just $44. You save up to $35. Offer good through Sunday, March 13, 2016. Get more details here.

Cloudeight InfoAve Premium newsletter

Cheryl moved her documents folder from her Windows drive (C) to her D drive but her libraries remain
It’s me again. I moved the documents as you outlined to the D drive but they are still in Libraries, Documents as well as now being in D drive. Do I need to delete them from My Documents, or what should I do? Otherwise I have double ups and that’s pointless! Thanks, Cheryl

Our answer
Hi Cheryl. When you move your documents folder correctly, your libraries remain as shortcuts to the pictures, videos, music, documents, etc. are included in your Documents folder.

Libraries do not contain any files, they are shortcuts to the folders and files in your Documents folder. They are shadows. If you remove a file in your Documents folder it will disappear from your libraries. Think of a library as a folder full of shortcuts. Like creating a folder on your desktop with shortcuts to your favorite programs. The programs themselves are not in that folder.

You followed the instructions to move your Documents folder and Windows kindly obliged you by keeping your libraries intact. The purpose of libraries is to keep everything handy (Pictures, Music, etc.) without you having to root through your documents, find the Pictures folder, and open that folder. You do not have duplicate files and folders in Libraries. You have folders and files that are only shortcuts to the folders and files in Documents and take up very little space.

Cloudeight InfoAve

Jean has a problem with an application that was unable to start correctly on her Windows 10 computer

Jean tried to do a System Restore on her Windows 8 computer, but it failed…Unable to use my restore point: “System restore failed while copying from restore point.” or “Unspecified error occurred during System Restore”. I’ve tried everything that looks easy. An advanced recovery looks very troublesome to me. Many thanks for all your past help and excellent articles – and your timely rants.

Our answer
Hi Jean. It may be that the restore point you chose is corrupted. Before you do anything else, make sure you’re seeing all your restore points. Open System Restore (Windows Key + R and type RSTRUI in the Run box). By default System Restore will only show one or two restore points unless you click the box near the bottom that says “Show more restore points”. Make sure you click that box to show all your restore points (see below):

Cloudeight Internet

Try going back to an earlier restore point. Sometimes you might have to try more than one restore point until the restore is successful. However if you just can’t get System Restore to work, System Refresh (on Windows 8) if a viable alternative. It will keep you files and folders intact, but you’ll need to re-install all of your programs. Windows takes some of the pain out of this because it presents you with a list of programs you’ll need to re-install after the System Refresh is complete.

Here’s a step-by-step tutorial we did on using Windows 8 & Windows 8.1 System Refresh. It really isn’t hard to do. It may take a few hours to re-install all your programs, but at least you don’t lose any personal files.

For those of you who are using Windows 10, you can learn how to do a System Reset and choose between keeping your personal files or not, by visiting this page.

Hope this helps, Jean.

Cloudeight InfoAve

Christiane wants to know if she upgrades to Windows 10 and subsequently needs to reinstall it, where does she get a product key?
With the upcoming migration to Windows10 for those who wish to take advantage of that freebie offer from Windows, I understand no one will be getting a coveted product key proving ownership of a legitimate copy of the program. What happens when your system advises you that you’re not authorized to have that program and it asks for the product key to prove its genuineness? Are we then forever seen as pirates in Window’s eyes and unable to obtain necessary options or updates? How can we prove we are running an authorized version?

Our answer
Hi Christiane. As usual, the sensationalistic bloggers are at it again. We’ve read the stuff about if you upgrade to Windows 10 and down the road you need to reinstall it, you’ll have to pay to get a product key. Like most sensationalistic blogger drivel it’s not true.

If you upgraded from Windows 7 or Windows 8x to Windows 10 then you can use your installation media (DVD in your case) to reinstall Windows. According to Microsoft if you reinstall Windows 10 using your DVD, and it’s the same version as you installed when you upgraded (i.e. Windows 7 Home Premium–>Windows 10 Home or Windows 7 Pro –>Windows 10 Pro) you won’t need an installation key – Windows will be automatically activated. Here’s what Microsoft has to say:

“Reinstalling Windows 10 after upgrade

We understand that you may have some questions regarding what to do if you have to reinstall Windows 10 at some point after you take advantage of the free upgrade. Here are some basic questions and answers regarding the free upgrade offer:

Q: After doing a free upgrade to Windows 10, how do I clean install Windows 10 subsequently?

A: Once your device upgrades to Windows 10 using the free upgrade offer and activates online automatically, you will be able to clean install (i.e. boot from media and install Windows 10) the same edition of Windows 10 that you upgraded to on the same device during and after the free upgrade offer. You will not be required to purchase Windows 10 or go back to your prior down-level version of Windows…

To enable clean installation of Windows 10 on devices that upgraded and activated online using the free upgrade offer:

You will be able to download and create installation media on a USB drive or DVD for the appropriate Windows 10 Edition

You will be able to skip entering the product key during Windows 10 Setup. Windows 10 will activate online automatically on such devices. The skip option is only available when booting from media and launching setup

The automatic online activation will occur seamlessly after clean installing Windows 10 if the device had previously upgraded and activated online the same Edition of Windows 10. No product keys are required.”

The salient point here is “No product keys are required”. And this is also a good time to remind everyone that creating a Windows 10 installation DVD or USB flash drive is something everyone should do. You can use the installation media to boot your PC if you’re having trouble booting into Windows. You can use the Windows 10 installation media to boot your computer and access troubleshooting options, system restore, system reset, and more. And of course, if necessary, you could reinstall Windows 10 — no product keys required.

Here’s our step-by-step tutorial on creating Windows 10 installation media.

Read the entire the entire newsletter here.

3 thoughts on “Cloudeight InfoAve Premium – Issue #647 is now available online

  1. Nancy wallace

    I don’t have an installation cd for my lap top I bought a couple years ago, it had windows 8.1 on it and I upgraded to windows 10. what happens in this case?

    Reply
    1. infoave Post author

      You can make your own Windows 10 installation CD or DVD. See this page to learn how. Additionally, if you have had Windows 10 previously installed on your computer – you won’t need a product key if you have to reinstall Windows.

      Reply
  2. patrick sandoval

    To Jean who is having problems with restore points. Had the same problem a year ago and did not want to do a system restore. What worked for me was that I started windows under safe mode, entered rstrui in command and chose the restore point I needed and away it ran, no problems. Seems that a program that was running under normal mode was interfering with the restore point working correctly. Worked every time.

    Hope this helps, beats doing a system restore anytime.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *