How to Avoid a Tech Support Scam (Video)

By | April 8, 2024
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How to Avoid a Tech Support Scam (Video)

They say a picture says a thousand words. If that’s true then a video says a million words.  And we’ve got a video of a tech support scam victim telling you exactly how he was scammed.

And, it’s true, we have written many articles warning about tech support scams. Here’s one, here’s another, and there are more where those came from. Tech scams are everywhere and you could encounter one at any time. We’re hoping this video helps you to recognize a tech support scam so you don’t become a victim.

Tech support scams haven’t gone away over time…they are just getting more sophisticated and harder to detect. And now with AI everywhere, they’re going to get even more tricky.

Here’s a video we want you to watch. This features a man who was tricked by a tech support scam. He’s a senior citizen and he tells it like it is. We don’t want any of you to fall for a tech support scam. They’re all over and they can happen to anyone – even you.

We want you to be prepared, not scared. Watch this video and learn what to do and what not to do. And if you have any questions…we’re always here to help!

And don’t forget to revisit our articles about tech support scams – they can help you identify and avoid these kinds of scams too.

Tech Support Scams Are Back — Microsoft Warns Users

Be Prepared – Not Scared: Tech Support Scams & Microsoft Support Scams Are Everywhere!

Tech Support Scams Are Still Riding High


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4 thoughts on “How to Avoid a Tech Support Scam (Video)

  1. Doug

    In the video they didn’t mention what virus protection they were using if any. Hopefully Emsisoft will be on top of these AI scams and not let them through.

    Reply
    1. infoave Post author

      Glad you brought that up. Antivirus & antimalware programs cannot prevent you from falling for a scam. They cannot keep you from calling a phone number shown on your screen; they cannot protect you from allowing scammers to connect to you computer using remote access software. The software that scammers use to connect to your computer is the same legitimate software used by many legitimate organizations to allow remote connections. It has many legitimate purposes including for those working from home, legitimate tech support and more. No good security program is going to block legitimate software.

      The only software that can prevent you from being tricked is the software between your ears – your brain. If you are careful and aware of scams and tech support scams, you’re not going to be fooled by criminals.

      Reply
  2. Mildred Olson

    So how would a person get rid of a pop up such as this. The person in the video shut off his computer but when he turned it back on it was still there .

    Reply
    1. infoave Post author

      In the articles we cited it explains how this can happen if you shutdown your computer and restart it. Here’s quote from one of our articles…

      Make sure when you restart your browser or your computer, when your browser asks if you want to restore the tabs that were open, you want to decline – otherwise, there’s a good chance you’ll find yourself right back where you started with the scam popup.

      Reply

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