Problems with Windows Updates?

Some of the toughest Windows problems to solve are Windows Updates that fail to install. And if you’ve been using Windows Vista or Windows 7 very long, you’ve probably had problems with one or more Windows Updates. Microsoft is aware of this problem (don’t believe us? Microsoft offers a variety of “Fix its” for various Windows Update errors,… Read More »

Old .NET Framework versions — Can you delete them?

Jeff wants to know if he can delete the older .NET Framework versions from his computer In a recent issue you had advice about Net framework and a tool to download to check the installations of it. My question is: do you need to have all the versions of net Framework loaded on one’s computer, starting from the… Read More »

Snowflakes

Imagine you are snowflake and you are born in a high cloud on a bleak and bitter winter day. And for the longest time, you’re borne and travel on the lofty and majestic winds of the sky, always surrounded by other snowflakes, all alike and all different and all traveling together, to the same and different destinations. You… Read More »

Computer repair scams abound

After now having helped over 1000 people with our Cloudeight Direct Computer Care service, we can tell you how much damage these so-called system optimization programs, you’ve seen advertised on TV, really do. It’s a shame that these companies make millions of dollars by preying on the gullible who really believe that installing a program like FinallyFast or MyCleanPC… Read More »

Whoa! How to know for sure if your virus scanner is wrong

Bill says he’d love to use our stationery but Norton says our files are infected I have tried several times to download your stationery but I get a warning from Norton that there are Trojans in your stationery downloads. What’s up with that? I thought you guys were good guys? Bill Our answer It seems every week we’re… Read More »