Saturday Bonus Questions and Answers – 031823

By | March 18, 2023
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Saturday Bonus Questions and Answers – 031823

St. Patrick’s day is history, tomorrow is a mystery. Corned beef and cabbage and green beer have all disappeared and we’re still waiting for spring to come. But the good news is that the weekend is here and of course, the weekend begins with Saturday – unless you’re EB whose weekend begins on Wednesday and ends on Tuesday. Let the weekend begin for us normal folk.

So celebrate! It’s Saturday and time for another edition of Saturday Bonus Questions & Answers.

Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we’re featuring some of the questions and answers from past issues of our InfoAve Weekly newsletters. 

These questions & answers were selected at random from past InfoAve Weekly newsletters.

Please help us to continue to help you with your Windows computer questions and help you to stay safe in the crazy world of the Internet. We need your support – even the smallest gift helps us. Please… help us by making a donation.

Saturday Bonus Questions and Answers – 031823

Debbie wants “Copy to” and “Move to” back on her right-click menu
Many years ago you told us how to add” copy or move” to the right-click menu?. I loved it and now I got a new computer (Windows 11) I no longer have that option. Is there any way to add “copy to” and “move to” to the right-click menu on Windows 11? Please keep up the great work you guys do. Thanks so much, Debbie.

Our answer
Hi Donna. Thanks so much. You’ll be happy to know that you can add “Copy to” and “Move to” to the Windows 11 right-click menu. But since Windows 11 tries to consolidate the right-click menu, you’ll have to expand the right-click menu to see “Copy to” and “Move to”. It’s not hard, it’s just an additional step you’ll need to use with Windows 11.

See this page to learn how to put “Copy to” and “Move to” on the Windows 11 right-click menu and how to find it after you do.

And keep this email handy. Every time Windows 11 has a major update, you’ll need to put “Copy to” and “Move to” back on the right-click menu and major updates will remove them.

PS: For those who are using Windows 10 and who are reading this in our newsletter, you can learn how to add “Copy to” and “Move to” to your Windows 10 right-click menu by visiting this page.
Debbie wrote back: “Wow! That worked great! You guys are the best! Debbie.”

Steve asks about OpenDNS
Hi. I’m curious about OpenDNS. Is it really as good as it claims?

Our answer
Hi Steve. We wrote about OpenDNS in 2013 (see this page). But that was nine years ago and as with computers and the Internet, nine years is a long time.

I just reviewed OpenDNS again and it looks to me like they’ve decided to be your guardian or censor depending on how you look at it. Parental controls are fine as long as you decide what is appropriate and not someone else. Having someone else decide what’s appropriate never works out. The only free OPEN DNS service that you don’t have to sign up for is the free service where OpenDNS decides what you’ll see and what you won’t see. The free version with no sign-up is kind of like having someone else decide what books you can read and which books you’ll never see. Maybe you don’t want to see “Adult content” but who defines “adult content” for you? You or someone else? The free, no sign-up Open DNS option, decides for you… and is that ever a good idea?

We’ve tried several DNS services including OpenDNS, Google Public DNS, and Cloudflare’s DNS. I think Cloudflare’s DNS is the fastest, most private, and best. It’s also fairly easy to set up and you don’t have to give them any information or sign up for anything. We reviewed Cloudflare back in 2018 when it first came out. Today, I went back and took another look – and also set it up on the computer I am using. Again I was impressed.

So, if you want to know what DNS services do and/or if you would like to take a look at an alternative to OpenDNS, take a look at this article.

Laura says Bing has taken over
Bing keeps taking over Google Chrome. Someone said I should use Restoro to check it out. Please do you have an answer? Thank you.

Our answer
Hi Laura. Bing is a Microsoft search engine. I am guessing you added a Bing toolbar (extension) or some other extension to Chrome that keeps switching your search engine. It could be a search engine hijacker.

Try this:

1. Type CHROME://EXTENSIONS in the Chrome address bar & press “Enter”
2. Disable or remove any extension that contains the word Bing or Search

You can also remove Bing from the list of search engines available in Chrome.

1. Type CHROME://SETTINGS/SEARCH in the Chrome address bar & press “Enter”
2. Make sure your default search engine is set to Google.

Cloudeight Google Chrome Tips

3. After you click “Manage search engines, you can remove Bing from the list of available search engines, if you choose to do so.

Cloudeight InfoAve

If the above doesn’t stop Bing, reset Chrome by following the instructions on this page

Resetting Chromes returns Chrome to its defaults. Keep in mind this does not remove bookmarks. It disables all extensions, clears Chrome history and cache, and restores Chrome to its factory defaults.

Restoro is malware in our opinion. It’s scammy and it can mess up your computer. Our advice is don’t use it. It’s certainly not the miracle cure it claims to be. If you have installed it, we recommend you uninstall it.

Mike’s friend sent him a tip on how to make his computer lightning fast
How to kill Win 10 apps… A friend of mine found on the web how to disable all the extra apps on Win10 to trim his PC down to the bare minimum and reported blinding speeds as a result. Rather than search the internet, I thought I’d ask the experts – YOU! Where do you look to disable or even remove all the nonessential programs in Windows 10? A list of what to kill or keep and where to find those controls would be terrific.

Our answer
Hi Michael. There are a lot of myths going on here. Windows Store apps don’t use any resources when they’re not running. And you can stop any app from running in the background by going to Settings > Apps >Privacy >Background apps and turning the switch at the top under “Let apps run in the background” to “Off”.

Some people refer to desktop programs as “apps”. The only programs that generally affect performance are the ones starting with Windows. The only programs that need to start with Windows are programs like antivirus programs or programs necessary for an essential function like the computer’s sound. There are dozens of programs (many free) that help control startups. Generally, there should not be more than 4 or 5 programs starting with Windows.

Our two favorite programs to use to manage Windows startup programs are HiBit Uninstaller and Autoruns. You can also use Windows Task Manager to control start-ups. Hibit and Autoruns are more robust.

Cutting back on startup programs can make a big difference in computer performance, but “lightning-fast” is probably more due to having a lot of RAM than it is to turning off background apps and keeping startup programs to a minimum, although it’s always helpful to keep things under control.

Task Manager is also a good way to see what programs are using the most resources thus slowing down your computer. See this article.

And I can tell you this if a Windows 10 or Windows 11 PC has only 4GB of RAM, there’s no way on God’s green earth, that that computer is going to be lightning-fast no matter what do. The more programs you open the fewer resources you’ll have available. And most people don’t realize that with most browsers, each tab opens as a separate process. So having 20 browser tabs open will slow down any computer that doesn’t have enough installed RAM. We don’t suggest running Windows 10 or Windows 11 with less than 8 GB of RAM.

My $280 cheapie Windows 11 computer runs “lightning-fast” because it has 12 GB of RAM. And even with more than adequate RAM, I still don’t allow many programs starting with Windows

So, whenever I hear someone saying “Oh, you and do this and that and make your computer lightning fast” I raise my eyebrows and think “sure” – because this is the fallacy promoted by the many scammy One-Click-Wonder-Fix programs.

So, I guess, my answer isn’t what you wanted to hear, but we hope it’s helpful anyway.
Mike wrote back: “Brilliant answer TC! You’re the best! My friend does have heaps of ram.”

Larry says his “webmail” adblocker no longer works
Hello, folks! I need some advice and I know you computer wizards can help me. I used Web Ad Blocker for a long time, and it worked to block all the ads in all of my email programs (Outlook and Gmail), but then suddenly quit working. I uninstalled it and reinstalled it, and the ads continue to appear, especially in my outlook mail. I remember you guys recommending this program and that is why I got it, and it has worked great for years. Reinstalling it did not help. Is Web Ad Blocker no longer viable? Is there another (easy) program that I could install to block ads in my mail, which are so distracting? Thank you both so much, I would be lost without you guys there to help and guide us old folks! I trust your judgment and know you will give me the best advice. Thank you, from your friend! Larry H.

Our answer
Hi Larry. Thanks so much.

We have never heard of a webmail ad blocker and we’re not familiar with “Web Ad Blocker” so we have no idea what’s going on with it. The only two ad blockers we’ve ever recommended are Privacy Badger and uBlock Origin. While we recommend installing them both, if you’re only going to install one, then you should install uBlock Origin. It will block ads on all web pages including on webmail pages.

You can read more about uBlock Origin here.

If you’re interested in adding the Privacy Badger extension to your browser also, see this page.

We hope this helps you, Larry.

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Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it’s only $99 for an entire year.

Get your SeniorPass today for just $99.  It’s just like having insurance for your computer – only better!

To learn more about our SeniorPass, please see this page.

Dennis cannot figure out how to network his computers
I’ve tried and tried, but I cannot set up a network among our 3 computers. 2 are Windows 11 and the other is an old MS Surface running Windows 10. Can you recommend some kind of reading material in regular English (and illustrations won’t hurt) that will help this old fart accomplish something that I think most 3rd graders can do with ease?

Our answer
Hi Dennis. First, it’s not true (anymore) that networking computers is something any 3rd grader could do. Maybe back in the days when Windows still had “Homegroups”, but Windows 10 and Windows 11 do not. Networking is not simple anymore, it requires a lot of steps and some time. Before you attempt to network 3 computers, you should network the two Windows 11 computers and then add the Windows 10 computer following similar steps. There are some differences between what you need to do in Windows 11 and what you need to do in Windows 10 but they are still similar.

It’s a lot easier to share files and folders between computers (file/folder sharing) than it is to network them. But since you asked, and since we are not going to get into writing guides for networking, we’re going to point you in the right direction. Here’s a guide that may help you. It shows how to network two computers – and that’s what you should do. Once the two are networked, you can then add the third.

To say that it’s so simple any third-grader could do it may have been true back in the days of “Homegroups” it’s certainly not that elementary anymore.

We hope this helps you, Dennis.

Doris says her Windows 10 Start button has disappeared from her taskbar
I hope you can help me with this. My start button on my taskbar has disappeared. Can you tell me how to find it? Or maybe you can do it for me?  I am an old senior citizen and have a hard time following instructions. I have a Cloudeight Direct service key from 2017 which I can use. Thank you Doris G.

Our answer
Hi Doris. This may be something I would need to look at since I don’t know if you had your Windows 10 PC set up to look like Windows 7 or not. If you did and if Classic Shell was installed then we’d need to reinstall it or remove it and just go with the Windows 10 Start button.

But before we go through all of that, let me ask you to try two things for me:

#1. If you press the Windows key (it’s the key on the bottom of your keyboard with the Windows logo on it) – does your Start Menu open?

#2. Shut down your PC. Power it off completely. Make sure you hold the power button in for at least 30 seconds so all power is off and no lights on your computer are lit. Leave your computer off for at least 5 minutes – then turn it back on. Is your Start button there?

Let me know the answer to those 2 questions and we’ll go from there.
Doris wrote back: “Thanks so much! I turned my computer off for about 5 minutes and then turned it on, and the  Start button was back on my taskbar. You two are great! Thanks again. Doris.”

Barbara says her computer screen is upside-down
How do I fix an upside-down display? My desktop screen turned upside-down this morning. HELP!

Our answer
Hi Barbara. There’s an easy fix. The works on any version of Windows including Windows 10 and Windows 11. You can make your upside-down screen right-side-up by holding down the CTRL+ALT keys and tapping the UP ARROW key on your keyboard.

We hope this helps you, Barbara.

Janice asks if we have a list of freeware we recommend
Hello…could you please tell me where I can find a list of programs that you endorse? I need to find the Image Resize and the Copy to/Move to programs that I had on my computer before it had to be “fixed”. Thanks for all!! Janice

Our answer
Hi Janice. Thanks!

We have 16 free programs in our Freeware Hall of Fame which we updated in April 2022. You can resize images with any image editor – our freeware picks “IrfanView” and “FastStone Image Viewer” make it quick and easy to resize images. You can see our Freeware Hall of Fame here.

Adding “Copy to” & “Move to” to your right-click menu doesn’t require a program. It just requires a couple of files you need to download. Since you’re using Windows 10, see our tutorial on how to add “Copy to” and “Move to” to your right-click menu here.

We hope this helps you, Janice.

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David wants to know what we recommend to open, print, and save PDF files
Hi Darcy. What do you recommend to ‘open’; ‘print’; ‘save’ PDF files? Stay safe, David.

Our answer
Hi David. Any modern browser (Edge, Chrome, Firefox, Brave, Opera, etc.) can both open PDF files. Edge is pre-installed on all Windows 10 and Windows 11 computers. Once you open the PDF file you can print it using the browser’s “Print” function or just use the Windows shortcut CTRL+P to print it. And you can also save the PDF file instead of, or in addition to, printing it.

We hope this helps you, David.

Cathy asks about the Brave browser
I got something in my mailbox and I like to get your opinion on it. It says to switch for free at data. Want to take back control? Just take back your browser. Brave is a browser that is built to be privacy-safe with a single click. I am not sure if you already talked about this. Thanks, Cathy.

Our answer
Hi Cathy. Brave is a free privacy browser. It’s not dangerous, but it’s not totally private either. Is it more private than Chrome or Edge? Probably. Is it completely private – no. Does it work well – yes it works just like Chrome and Edge since it’s based on the Chromium browser as are Chrome, Edge, and several others.

It won’t hurt to try Brave – you can install it and try it out without having any effect on your default browser. You can get it at

Just remember, if someone or some software application promises you 100% privacy -it’s 100% NOT true. 100% privacy on the internet is a fallacy.

We hope this helps you, Cathy.

Steven asks about clearing browser history & more
Do you recommend clearing all history from Google Chrome? The last time I did that all of the circular icons which I use frequently disappeared from the opening page of Google Chrome. Also, all of my favorites (bookmarks) changed from icons to blank pages (icons not showing until I clicked and opened them again).

Our answer
Hi Steve. The site logos (icons) you see when you open Chrome are the sites you visit most. These are based on your browsing history. When you clear your history they’re removed. You can add them back by visiting your favorite sites again.

Chrome does not have “Favorites” it has bookmarks. Deleting browser history does not remove bookmarks. I think by “icons” you are referring to the “favicons” (AKA shortcut icon, website icon, tab icon, URL icon, or bookmark icon) that most sites display (like we display a little dragon), and yes, those will disappear if you clear your browser’s cache and history, but they’ll reappear when you reopen that page. The reason for this is that “favicons” aren’t stored on your computer – they come from the bookmarked site – and will reappear when you visit the site again. The favicons will remain visible as they are stored in your browser’s cache. If you want to learn more about favicons, see this page.

So, everything you describe is a result of clearing your browser’s (Chrome) history/cache.

We recommend clearing history/cache every few weeks. However, if you visit a scam site or phishing site and you are getting popups, ads, or other problems related to your encounters with scam/phishing/malware sites, then clearing the browser’s cache and history is a priority.

We hope this helps you, Steven.

Sandi wants to know how to show more icons on the Windows 11 taskbar
Some of the icons on my Windows 11 taskbar are hidden and some I can see. How do I get the hidden ones back so I can see them? This has just happened today. Thank you for your help.

Our answer
Hi Sandi. Right-click on your taskbar, and open Taskbar settings. In “Taskbar settings”, click on “Other system tray icons” and turn on the ones you want to show on your taskbar.

We hope this helps you, Sandi.

Tim has some questions about VPNs
Hi Guys! Tim from Pittsburgh (again)- regarding VPNs, I am confused- if I sign up for a VPN service, where does that coverage begin? My internet comes from Comcast cable, through my own modem and router, to my streaming devices, and to my PC. So, am I “covered” at the PC, or at the Modem, or what? It’s not something that I install on my PC, is it? I don’t get it! (don’t want to go into the plus and minus of VPNs) just can’t figure out how it works! Hopefully, you can clear up another conundrum for this 80-year-old user. Thanks!

Our answer
Hi Tim. I think you’re misunderstanding what a VPN is and what it does. A VPN is a Virtual Private Network.

You can install a VPN app on your device, or a VPN extension in your browser that allows you to establish a secure connection with a VPN server.

A VPN connection creates a secure connection between you and the internet. Via the VPN everything you do on the internet is routed through an encrypted virtual tunnel. This disguises your IP address when you use the internet, making its location invisible to everyone. A VPN service usually allows you to choose the location that you want to appear to be from. You’re in Pittsburgh, but you could choose a VPN server in Los Angeles or London, or anywhere your VPN service has servers.

Your ISP is involved only in connecting you to the VPN service you use. Normally, your ISP logs everything you do and everywhere you go on the internet, but when you use a VPN service, your ISP only knows you’re connected to a VPN service what you do after you connect to the VPN service your ISP does not know. Many think this provides more security since their ISP cannot log their internet activities. But it’s the devil you know theory. Many VPNs claim they don’t keep logs of your activities, however, many do, and the only proof you have that they don’t log your internet activities is that they say they don’t.

Here’s a quick summary:

Without a VPN service…


With a VPN service…


A VPN service has nothing to do with your ISP, your router, or your modem. ISPs and routers/modems just get you onto the Internet. Without a VPN everything you do on the internet goes through your ISP so your ISP can “see” everything you do and everywhere you go on the Internet and keep logs of all your online activities. With a VPN everything you do on the Internet once you’ve connected to your VPN service goes through your VPN. All your ISP knows (and logs) is that you’ve connected to a VPN server. But it’s important to remember that your VPN service may be logging everything you do on the Internet too… even if they claim they don’t.

Let us know if this helps you, Tim.
Tim wrote back: “To quote Johnny Nash, ‘I can see clearly now…’ I think I’ve got it! Many thanks!”

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3 thoughts on “Saturday Bonus Questions and Answers – 031823

  1. Les Hawkins

    Gday from Oz – I have tried put copy/to send/to using your tip. When I try to open the files. the screen just displays “Your winzip subscription has expired” thus I am unable to open the files. Please give me words of wisdom
    Best wishes

    1. infoave Post author

      WinZip is considered a PUP (potentially unwanted program). It’s not necessary and you should uninstall it. Once you uninstall WinZip, restart your computer. After you restart, try unzipping the file. If double-clicking it does not work, right-click on it and choose “Extract all” or “Open with > Windows Explorer”.

  2. Ralph King

    when i look at video replay or live races from woodbine video stops until i clik play button again also my email will go from one im reading to an earlier one on it own .my comp is win 10. your comment on that would appreciated.


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